Claim: The safest place for anyone experiencing homelessness in Toronto is inside, in a shelter, hotel or, ultimately, housing, and that is why the City is focused on investing significant public funding on these services.

FACT: The claim, during the COVID-19 pandemic, that the safest place for anyone experiencing homelessness is inside is dubious.

More than 660 cases of COVID-19 have been reported inside the shelter system during the pandemic,1 while less than five cases have been identified in encampments through widespread testing.2 

Research has demonstrated that COVID-19 risk is highest in indoor congregate settings where droplet and airborne transmission becomes a significant threat; the level of risk is increased with the more time a person spends in such a setting, the more people it contains, and the lower the quality of its ventilation.3 

Places that used to be considered safe for people like restaurants, churches, hospitals, and long-term care homes, are now sites with the highest risk of COVID-19 transmission.4 Yet, the City hasn’t updated its view of risks associated with the shelter system. As many as 2,874 spaces in the shelter system are currently congregate settings, many with shared bathrooms and eating areas.5

FACT: The City of Toronto has withheld basic services from people living in encampments; these services would increase people’s safety.

Scott McKean, Manager of Community Safety and Wellbeing Planning, Social Development Finance and Administration with the City of Toronto, gave sworn testimony that: 

City staff have identified opportunities to have dedicated staffing and infrastructure within encampment sites, including suggestions by community partners. At this time, the City has prioritized creating access to safer spaces inside… rather than building infrastructure into encampments. Building infrastructure in encampments would require spending scarce resources in parks and risk encouraging larger encampments.6

FACT: It was only in October 2020, seven months into the pandemic, that the City of Toronto lifted a prohibition on the distribution of survival supplies for all agencies receiving City funding. It took over two years from the issuance of the Coroner’s Jury Recommendations in the Inquest into the death of Grant Faulkner for this ban to be lifted.7 This prohibition was instituted  when Streets to Homes was put in place in 2005.8

FACT: The City provides no data or analysis of the dangers associated with various housing or shelter options, especially in the context of the COVID-19 pandemic and overdose crisis. 

People face many threats to their safety including contracting COVID-19, exposure to the elements including freezing to death), physical violence/assault, contracting other diseases, theft, sexual assault, overdosing, fire, and trauma.9 The level of risk related to each of these threats can increase or decrease depending on the specific shelter/housing situation. Often people become homeless because their housing situation has become unsafe.10 In some cases, it is the City itself that is responsible for the threat and has the capacity to lessen it.11 The Premier of Ontario recognizes that some people report not wanting to stay in shelters because “some people get beat-up, their stuff gets stolen.”12 The City needs to update its outdated understanding of safety in accordance with current data about the actual safety risks that people experiencing homelessness are facing and apply it to reducing those risks and making shelter and housing options safer.

Notes:

City claim: City of Toronto Press Release, December 3, 2020.

  1. City of Toronto. (2020). Active COVID-19 Outbreaks in Toronto Shelters, December 2, 2020.
  2. Harper, L. (November 23, 2020). National Housing Day Press Conference, Shelter & Housing Justice Network, Toronto; Lena, S. (September 30, 2020). Over the last six months, I’ve tested more than 1,000 people for Covid in hospitals, shelters and homeless encampments. Toronto Life.
  3. Ahlawat, A., Wiedensohler, A., & Mishra, S. K. (2020). An Overview on the Role of Relative Humidity in Airborne Transmission of SARS-CoV-2 in Indoor Environments. Aerosol and Air Quality Research, 20(9), 1856–1861; Boisvert, N. ( December 2, 2020). Shared dorms in Toronto shelters put users at risk of airborne COVID-19 transmission, critics warn. CBC News; CDC – Centers for Disease Control and Prevention. (October 28, 2020). How Coronavirus Spreads. Editorial: COVID-19 transmission—up in the air. (2020). The Lancet Respiratory Medicine, 8(12), 1159. Hamner, L., Dubbel, P., Capron, I., Ross, A., Jordan, A., Lee, J., Lynn, J., Ball, A., Narwal, S., Russell, S., Patrick, D., & Leibrand, H. (2020). High SARS-CoV-2 Attack Rate Following Exposure at a Choir Practice — Skagit County, Washington, March 2020. MMWR. Morbidity and Mortality Weekly Report, 69(19), 606–610; Kohanski, M. A., Lo, L. J., & Waring, M. S. (2020). Review of indoor aerosol generation, transport, and control in the context of COVID‐19. International Forum of Allergy & Rhinology, 10(10), 1173–1179; Noorimotlagh, Z., Jaafarzadeh, N., Martínez, S. S., & Mirzaee, S. A. (2021). A systematic review of possible airborne transmission of the COVID-19 virus (SARS-CoV-2) in the indoor air environment. Environmental Research, 193(2021), 1–6; Morawska, L., & Milton, D. K. (2020). It Is Time to Address Airborne Transmission of Coronavirus Disease 2019 (COVID-19). Clinical Infectious Diseases, 71(9); Liu, M., Maxwell, C. J., Armstrong, P., Schwandt, M., Moser, A., McGregor, M. J., Bronskill, S. E., & Dhalla, I. A. (2020). COVID-19 in long-term care homes in Ontario and British Columbia. CMAJ , 192(47), E1540–E1546; Carman, T. (2020, December 11). Coronavirus can travel farther and faster inside restaurants than previously thought, South Korean study suggests. The Philadelphia Inquirer; Dubinski, K. (2020, November 24). “Alarming” COVID-19 outbreaks spreading throughout University Hospital. CBC News. 
  4. Ibid.
  5. Boisvert, N. (December 2, 2020). Shared dorms in Toronto shelters put users at risk of airborne COVID-19 transmission, critics warn. CBC News.
  6. McKean, Scott. (2020) Affidavit. Motion Record – City of Toronto. Black et al. v. City of Toronto, 2020 ONSC 6398. Para 18.
  7. Toronto City Council. (October 27, 2020). Interim Shelter Recovery and Infrastructure Implementation Plan; Office of the Chief Coroner. (2018). OCC Inquest Faulkner 2018: Verdict of Coroner’s Jury.
  8. McQuaig, L. (2007, June 1). We allowed rich to win class war. Toronto Star; Withers, A. J. (2020). Mapping ruling relations through homelessness organizing. York University.
  9. See, for e.g.: Cowan, L., Hwang, S. W., Khandor, E., & Mason, K. (2007). The Street Health report; Deck, S. M., & Platt, P. A. (2015). Homelessness is traumatic: Abuse, victimization, and trauma histories of homeless men. Journal of Aggression, Maltreatment & Trauma, 24(9), 1022–1043; Toronto Public Health. (2020). Deaths of People Experiencing Homelessness: January 1, 2017 to June 30, 2020.
  10. City of Toronto. (2018). Street needs assessment – 2018. Cowan, L., Hwang, S. W., Khandor, E., & Mason, K. (2007). The Street Health report, p. 10.
  11. In addition to withholding services from encampments (n. 6-8 above), this threat comes in multiple forms, including through police violence, which 35% of homeless people reported experiencing. Cowan, L., Hwang, S. W., Khandor, E., & Mason, K. (2007). The Street Health report 2007, p 55; O’Grady, B., Gaetz, S., & Buccieri, K. (2011). Can I see your ID? The policing of youth homelessness in Toronto. Justice for Children and Youth & Homeless Hub, p. 47-48.The City of Toronto, through its Toronto Community Housing Corporation, is also a large landlord which actively creates homelessness through evictions, see: Leon, S., & Iveniuk, J. (2020). Forced out: Evictions, race, and poverty in Toronto.
  12. Ford, D. (June 24, 2020). COVID-19 Press Conference.

For more on the Faulkner recommendations, the Encampment Support Network has made a short graphic guide.

Claim: As of December 2, the City has identified 395 tents in 66 sites in parks across Toronto.

FACT:  The City’s estimate of roughly 400 people living in encampments in Toronto is a severe undercount.

The City’s estimate1 of the number of people in encampments is limited to Streets to Homes workers counting the number of encampments and the number of tents in those encampments.2 Based upon the similarity between the City’s tent numbers and encampment resident numbers, it seems that the City is assuming that there is roughly one person living in each tent. This methodology is flawed. The City’s map indicating the number of encampments and tents in different parts of the City is drastically lower than numbers provided by local homeless-serving agencies that provide regular outreach services to homeless people in their communities, which puts the number at closer to 800 people in encampments.3 An analysis of encampments that have been cleared by the City demonstrates that each tent has sheltered roughly 2 people, not one as the City has assumed.

FACT: Not every unhoused person living outside is staying in an encampment. City figures don’t include people who have been sheltering in places like in TTC vehicles,4 in TTC shelters, in stairwells, on sidewalks, on subway grates, or in abandoned properties. The number of unhoused people living outside in Toronto is likely over 1,000 people.

Notes:

City Claim: City of Toronto Press Release, December 3, 2020

  1. The City has provided inconsistent numbers regarding the number encampment population. “Around 400” was asserted by Mayor John Tory at the December 7, 2020 COVID-19 Briefing and by SSHA General Manager at the October 28 Toronto City Council meeting. Four days after the press release that said there were 395 tents (including other shelters) in encampments, Gord Tanner, Director of Homelessness Initiatives and Prevention for the City said there were “423 tents in encampments in Toronto” at the Economic and Community Development meeting.
  2. Bedard, M. (October 28, 2020). Toronto City Council meeting.
  3. Doug Johnson Hatlem provides his detailed methodology here.
  4. See: Yuen, J. (Dec 11, 2020). Uptick in homeless sheltering on TTC vehicles during pandemic. Toronto Sun.

Claim: The City has helped more than 1,100 people move inside from encampments since the pandemic began.

FACT: Only 956 of the 1,100 people from encampments that the City says it helped move inside (to a space in the shelter system) since the pandemic began did actually move inside.1 

FACT: Of the 1,100 people the City claims to have moved inside, less than half of them–only 509–are currently inside. 447 of the 956 people (or 47%) of the people the City actually did move inside from encampments are no longer in the shelter system.2

74% of the people who were moved inside from encampments have left to an “unknown discharge location.” That is to say, a third of the people the City moved into the shelter system from encampments are no longer in the shelter system and the City doesn’t know where they ended up.3

Notes:

City Claim: City of Toronto Press Release, December 3, 2020.

  1. Shelter Support and Housing Administration. (December 7, 2020). Update on COVID-19 response for Homelessness Services.
  2. Ibid.
  3. Ibid. Many of these people are back in encampments and the City may have a record of them there.

Image: Shelter, Support and Housing Administration. (December 7, 2020) Update on COVID-19 response for Homelessness Service. p. 12.

Claim: City programs in shelters, hotels, and transitional and supportive housing, also include medical supports, like mental health and addiction counselling, meals, clean linen and access to showers, to ensure people don’t return to living outside.

FACT: While the City claims that it provides medical supports (like mental health and addiction counseling) at City-funded facilities, supports aren’t interchangeable.

A health provider at a remote City-funded site is not an adequate replacement for a health provider with whom a person has a long-standing relationship; familiarity with the person’s case history and a trusting relationship, developed over time, makes a long-standing health provider uniquely important to a person’s health. For this reason, many encampment residents do not want to or are unable to move far away from the supports and services they rely on, which can include safe consumption sites, pharmacists, methadone clinics, friends, networks, and other places and services in the neighbourhood that are a part of their daily routine. Some people have been moved over an hour away by transit  from their communities.1

FACT: City-funded facilities subject residents to a large number of rules that can be difficult for people to follow, criminalizes behaviour, and can lead to involuntary discharge.2 A third of all people moved into the shelter system (30%) from encampments have left to an “unknown discharge location,”3 demonstrating that the conditions and services City-run sites provide are inadequate for many. 

FACT: Overdose prevention and harm reduction services in shelter-hotels have been inadequate.4 In 2020, 29 people died from overdose in the shelter system between January and November (compared to 13 people in all of 2019).5

FACT: Not all residents in shelter-hotels require the high levels of support that is often mandatory in shelter-hotels.6

For example, some front-line workers and former shelter-hotel residents have described the many (sometimes 5 or more) mandatory daily “wellness checks” that some residents have experienced as invasive and a serious violation of privacy.7  Inner City Health Associates recommends doing two “wellness checks” a day by phone.8 Reducing some kinds of supports for people who do not need or want them would help the City better provide support to the people who do need them. 

Notes:

City Claim: City of Toronto Press Release, December 3, 2020

  1. Dodd, Z. Affidavit. Black et al. v. City of Toronto, 2020 ONSC 6398. Para 15. According to the the Encampment Support Network, Lamport Stadium residents, for example, were moved to shelter-hotels at Kennedy Rd. and the 401, 30 km and about 1 hour and 20 minutes away by transit.  Encampment Support Network. (July 27, 2020). Relocation and Return. ESN Donor Newsletter. Also see Dodd, Z., (November 8, 2020). Encampment Support Network Press Conference.
  2. Chili. (November 8, 2020). Encampment Support Network Press Conference; Lam, L. (November 8, 2020). Encampment Support Network Press Conference; Pabani, A., & Rotsztain, D. (2020). Dismantling Stubborn Structures
  3. Shelter Support and Housing Administration. (December 7, 2016). Update on COVID-19 response for Homelessness Services
  4. See Altenberg, J., & Robertson, A. (November 27, 2020). Get opioid overdose prevention and harm reduction into Toronto shelters — now. The Star; Dodd, Z., (November 8, 2020). Encampment Support Network Press Conference; Rondinelli, N. (2020, October 21). Deaths in Toronto Shelters at All Time High: CEO of Heart to Heart CPR Says That Shelter Staff is Taking the Wrong Course – A Claim Recently Supported by Newest Canadian 2020 Resuscitation Guidelines Released October 19, 2020. Global Newswire. 
  5. City of Toronto. (2020, December 15). Integrated Prevention and Harm Reduction (iPHARE) initiative, also see Boisvert, N. (2020, November 22). Preventing fatal opioid overdoses a looming challenge as Toronto shelters prepare for winter.
  6. Not all “supports” are mandatory, many are voluntary. However, “wellness checks” are mandatory
  7. Carbone, G. (2018, February 20). CD26.5 Update on Shelter Services. Community Development and Recreation Committee, Toronto City Council, p.44
  8. Svoboda, T., Baral, S., Perlas, P., Bond, A., Orkin, A., Jardine, L., & Tanner, G. (2020). Isolation Site for People Experiencing Homelessness: High Level Policies and Procedures Overview.